Privacy Policy
This Privacy Policy explains how Remart London Limited collects, uses, stores and protects personal information provided through this website and through our property related services.
1. Who we are
Remart London Limited is a London based property services business.
Company number: 15958733
Registered office: 7 Bell Yard, London, England, WC2A 2JR
Trading office: Berkeley Square House, 2nd Floor, Berkeley Square, London, W1J 6BD
Email: sales@remart.uk
Telephone: +44 7493 423303
2. Information we may collect
Information you provide directly
We may collect your name, email address, telephone number, property details, enquiry details and any other information you send to us through contact forms, email, telephone calls or other communications.
Property and transaction related information
Where relevant to our services, we may collect address details, tenancy information, landlord details, buyer or seller information, identification documents, compliance information and records linked to property enquiries or transactions.
Website usage information
We may collect technical information such as IP address, browser type, device type, pages visited, time spent on the website and referring website information.
Cookies and analytics
We may use cookies and similar technologies to help operate the website, understand usage patterns and improve website performance.
3. How we use personal information
We may use personal information to respond to enquiries, provide property related services, manage viewings, process lettings and sales activity, support landlords, tenants, buyers and investors, carry out administration, maintain records, meet legal and regulatory obligations, improve our website and communicate with you about relevant services.
4. Lawful bases for processing
We process personal information where necessary for our legitimate business interests, to perform a contract or take steps at your request before entering into a contract, to comply with legal obligations, or where you have given consent where consent is required.
5. How we share information
We may share personal information with professional advisers, service providers, contractors, referencing providers, maintenance contractors, software providers, regulators, legal authorities and other parties where reasonably necessary to provide services or comply with legal obligations.
We do not sell personal information to third parties.
6. Data retention
We keep personal information only for as long as reasonably necessary for the purpose it was collected, including to meet legal, regulatory, tax, accounting and record keeping requirements.
7. Data security
We take reasonable technical and organisational steps to protect personal information against unauthorised access, loss, misuse, alteration or disclosure. No method of transmission or storage is completely secure, but we work to protect the information we hold.
8. Your rights
Depending on applicable law, you may have the right to request access to your personal information, request correction of inaccurate information, request deletion, object to processing, request restriction of processing, request transfer of your information, or withdraw consent where processing is based on consent.
To exercise any of these rights, please contact us at sales@remart.uk.
9. Complaints
If you have concerns about how your personal information is handled, please contact us first so we can try to resolve the issue. You may also have the right to complain to the Information Commissioner’s Office in the United Kingdom.
10. Third party links
This website may contain links to third party websites. We are not responsible for the privacy practices or content of third party websites.
11. Updates to this policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations or website operations. The latest version will always appear on this page.
12. Contact us
If you have any questions about this Privacy Policy or how we handle personal information, please contact:
Remart London Limited
Email: sales@remart.uk
Telephone: +44 7493 423303
